Ground every finding
Each refund is tied to exact invoice lines and delivery records — no estimates, no benchmarks.
UPS & FedEx invoice recovery
Find the refunds hiding in your parcel invoices.
Upload your UPS and FedEx invoice exports. AllCaps checks every shipment against the carriers' published guarantee and dispute terms, quantifies supported refunds, and separates what is still recoverable from what already expired.
Run a free audit No signup for the aggregate preview
Request-only refunds
Invoice-grounded audit
Service failures
Late deliveries against the guaranteed commitment
Billing errors
Duplicates, voided shipments still billed, wrong weights
Surcharges
Residential, address-correction, and delivery-area fees
Apply the current terms
The UPS Service Guarantee and FedEx Money-Back Guarantee change; suspended services are never quantified as money owed.
Beat the 15-day window
Guarantee refunds must be requested within 15 calendar days. The audit separates open windows from expired leakage.
Evidence standard
A billing-recovery audit, not shipping optimization.
Carriers refund only what you ask for, and only inside the published windows. The audit reads your invoices inward: every finding cites the billed line, the delivery record, and the governing carrier term. Negotiated-rate compliance stays locked until you add your carrier agreement, because those terms are yours, not public.
Late deliveries
UPS Service Guarantee and FedEx Money-Back Guarantee refunds, with current suspensions applied.
Billing errors
Duplicate charges, manifested-but-never-shipped labels, and incorrect billed weight, inside the 180-day dispute window.
Surcharge review
Residential, delivery-area, address-correction, and Saturday fees checked against the shipment record.
Rate compliance
Upload your carrier agreement to audit negotiated discounts, minimums, and guarantee waivers.
Read and quantify only. No carrier account changes and no claim filing.UPS Tariff/TermsFedEx Money-Back Guarantee